Q1.You are trading or manufacturer?
A.dwin is a professional manufacturer for cnc and laser cutting machine more than 15 years export experience.
Q2.How to choose a suitable fiber laser cutting machine?
A.Fiber laser cutting machine has different working size,different power.Please send us your material size and thickness,and our engineer will give you the professional technical solution.
Q3.How to get good price for laser cutting machine?
A.You don’t have to worry about the price, our prices are fair and transparent, and the most important quality and service when buying machines.
Q4.This is the first time I buy the machine, is it easy to operate?
A:We can provide the operation manual or video for guiding. If it is hard for you learning, we can also help you by "Team viewer"online, with telephone or Skype explain.
Q5.Can I visit your factory?
A:Yes! We greatly welcome customers to visit our factory!
Q6.What is your MOQ?
A:Our MOQ is 1 set machine. We could send machine to your country port directly, please tell us your port name. There will be best shipping freight and machine price send to you.
Q7.I knew nothing about this machine, what kind of machine i should choose?
A.Very easy to choose. Just tell us what you want to do by using CNC laser machine, then let us give you perfect solutions andsuggestions.
Q8. When I got this machine, but I don't know how to use it. What should I do?
A.We will send video and English manual with the machine. If you still have some doubts, we can talk by telephone or skype ande-mail.
Q9. If some problems happen to this machine during warranty period, what should I do?
A.We will supply free parts during machine warranty period if machine have some problems. While we alsosupply free life longafter-sales service. So any doubts, just let us know, we will give you solutions.
